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Knowledgebase

  • How is Wisepurchaser able to offer Cash Back? Is there a catch?

    When you shop at retailers via us, retailers pay us a referral fee. Rather than keep this referral fee we pass this back to you as cashback. This referral fee comes from the retailers advertising and customer acquisition budgets.

  • What is Cashback?

    When a customer makes a purchase online through a Cashback website (rather than directly from the retailer's website), they get some money back which is called Cashback. This Cashback may be a percentage of the purchase amount or it may be a fixed amount on every purchase.

  • Can I make a purchase directly from a retailer’s site and still earn cashback?

    No. To earn cashback from Wiserpurchaser on your purchase at a site, you must first login to yourWiserpurchaser account and then click through using a link to any site of your choice listed on Wiserpurchaser.

  • Does Wisepurchaser pay me CashBack or does the shopping site?

    Wisepurchaser pays you cashback, not the online shopping site.

  • How do I earn Cash Back?

    Earning Cash Back at WisePurchaser is simple. Start by signing into your account, finding the store you would like to shop from, and clicking the 'Shop Now' button. After doing this, you will be bounced to your desired store and you can begin earning Cash Back by making a purchase at that store.

  • Do I have to be a member of Wisepurchaser to earn CashBack?

    Yes. In order to earn cashback, you need to first register at Wisepurchaser for a membership account. Membership is free and only requires a working email address and a password. If you’re not a member, we have no way of tracking your purchases and paying you cashback.

  • Is it really Free to open an Wisepurchaser account?

    Absolutely. In fact, we pay you! We never ask for your credit card details because we’re the ones paying you.

  • What is your payment policy? Are there any restrictions or charges?

    Cashback can be paid to you as per the below terms: Only Confirmed Cashback can be paid. Tracked Cashback cannot be paid till its status has been updated as ‘Confirmed’ by the retailers. When you have earned a minimum of Rs.500 as Confirmed Cashback, we can pay the money to your Indian bank account via NEFT or by cheque (admin charge of Rs.30 will be deducted from your Cashback amount). Depending on your bank, this payment should reach your account within 6-8 business days for payments via NEFT. In case of cheque payments, you should receive your cheque within 7-10 business days at maximum.

  • How do i change my password?

    To change your password, login to your Wisepurchaser account. On the top right navigation bar you can see a link for My Account. Click on My Account, then select change password. You can change your password on that page and press 'Save'.

  • Why has my cashback tracked at the wrong amount?

    First, please check that you haven't included VAT and delivery charges, as most retailers don't pay cashback on these. Also, some purchases do track at the wrong rate initially before updating automatically a little later on. Please always take note of the retailer's terms and conditions, as this will be outlined here. If you are sure that your purchase has tracked at the wrong amount please raise an incorrect cashback claim within 7 weeks and we’ll ask the retailer to investigate.

  • What should i do if my cashback claim status is "Proof Required"?

    You need to send the proof like purchase bill or screen shot of purchase bill to our support team at support@wisepurchaser.in within 7 weeks of the status and we will ask the retailer to investigate on your missing cashback.